This accessibility statement applies to The Wellspring website – www.thewellspring.co.uk  

The Wellspring is committed to making our website and online services accessible to everyone, including people with sensory, physical, cognitive, or communication impairments. We aim to remove barriers wherever possible and provide content in alternative formats that meet individual needs. 

Our website is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 to at least Level AA standard. 

What we’ve done to improve accessibility 

Our site includes the following features to support different needs and preferences: 

  • Accessibility tools – A built-in widget offering text resizing, greyscale, high contrast, negative contrast, light background, link highlighting and readable fonts. 
  • Alt text for images – All meaningful images include descriptive alternative text to support screen reader users. 
  • Keyboard navigation – All content can be accessed without using a mouse. 
  • Responsive design – Content reflows correctly when zoomed or viewed on different screen sizes. 
  • Clear structure – Consistent headings and layouts help users navigate the site. 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

Feedback and contact information 

If you have trouble using our website or would like information in a different format – such as large print, audio or Braille – please contact us. We’ll do our best to support your needs. 

We’ll consider your request and get back to you in 10 days. 

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Home Marketing, Cornerstone, 2 Edward Street, Stockport SK1 3NQ or email hello@marketingbyhome.com 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Preparation of this accessibility statement 

This statement was prepared on 6 August 2025. It will be updated annually or sooner if major changes are made.